Get ready to play a tune on the world’s smallest waterproof violin: a family has missed their cruise ship.

In a video posted to TikTok with over 9.2 million views, user Alexis (@alexisb639) shows a cruise ship departing from port. As it does, the wails of other passengers can be heard — the siren cries of unboarded passengers begging the ship to return. The uncaring ship simply floats away, leaving the would-be sailers in tears while clutching their luggage. “When you miss your cruise by 20 minutes,” Alexis writes in the text overlaying the video.

@alexisb639 #princesscruises #tripdisaster @Princess Cruises ♬ original sound - Alexis B

As many commenters pointed out, it’s pretty darn hard to miss a cruise ship, leading to questions about how a situation like this could have happened in the first place. “How late do you have to be to watch the cruise ship leaving??” asked a user. “Was it a surprise cruise?” joked another. “20 mins late for the scheduled departure? boarding was HOURS AGO,” stated a third.

Alexis later posted a follow-up TikTok slideshow that, confusingly, features one image of her face while playing the 2018 song “B.E.D.” by Jacquees. Listen, I don’t get it either. Regardless, this slideshow reveals a little bit more backstory: “Flagstaff Airport screwed up the flight. Had to get the next flight to LAX. Had to be at port by 2 p.m., with traffic, got there at 2:20. S--t happens.”

Commenters still remained largely unsympathetic. “Rookie mistake, always book the flight the day before the cruise,” stated a commenter. Or, hear me out — don’t go on a cruise in the first place.